Account Onboarding with MFA

Summary

As a new user, upon your first login, you will be prompted to register for multi-factor authentication (MFA) before creating your new account password.

MFA secures the privacy of student and staff information by blocking unverified logins from the internet by ‘bad actors’ who attempt to use you district login account/password. Registering for MFA secures your account using approved verification methods such as the free Microsoft Authenticator app, text message (SMS), or phone call, to access district online resources like email, Google Classroom, Teams, OneDrive. 

If your login is made from a district computer at a district school or site, an MFA verification prompt does not occur. To prevent unauthorized access, logins from other locations and from other devices will face an occasional MFA verification prompt.

To learn more about MFA, visit the MFA Overview page: Article - Multi-Factor Authentication...

 

Audience

This article is intended to be used by new users setting up their NLPS account for the first time. 

 

Instructions

To get started you will need:

  • A computer/device with internet access.
  • A mobile device or landline phone to use as your MFA device. 

Steps to complete your account setup and MFA registration:

Step 1: Log in with your temporary password. 
Step 2: Register a primary MFA method (Authenticator app recommended) and a backup MFA method, such as SMS or phone call.
Step 3: Create your new password.

Step 1: Log in with your temporary password

  1. Log in to Microsoft365 Security Info (https://aka.ms/mysecurityinfo) with the email address provided in your welcome email.
  2. Enter the temporary password provided in the welcome email. 


Step 2: Register a primary and backup MFA method 

  1. Click Next to start the MFA registration process. 
  2. We recommend installing and registering the Microsoft Authenticator app as your primary MFA method. The app is recommended for most users: it's free, convenient, private, and can be used offline (no data or internet required). To set up MFA with the Microsoft Authenticator app, click Next. When registration is complete, you'll have an option to register an additional method (SMS/phone call).

    Alternatively, to set up MFA with SMS or phone call, click I want to set up a different method. You can add the Authenticator app as a backup method at any time. 

  3. Based on the MFA method selected, follow the instructions below to complete the MFA registration process.
     
    • Install and register Microsoft Authenticator app (recommended)
    • Register your phone with SMS or phone call


Step 3: Create your new password

When MFA registration is completed, you'll be prompted to create your new password. Confirm your temporary password again in the first field, then enter your new password in both of the fields below.  

Password requirements:

Your password must

  • Contain at least 8 characters
  • Contain at least 3 of the following character types
    • Uppercase
    • Lowercase
    • Numbers
    • Special characters (~ ! @ # $ % ^ & * ( ) _ + - = { } \ : ” ; ’ < > , /)

Your password must not:

  • Contain your name or username
  • Be similar to commonly used passwords

 

Additional Help

If you are still experiencing issues after attempting all of the steps outlined above, please contact the SD68 Helpdesk (Link)