Summary
This article provides a general overview on how to manage Student Portal Accounts in MyEd BC.
Audience
This article is intended to be used by SD68 staff.
Instructions
Creating New Student Portal Accounts
Incoming Grade 8’s and any newly registered students will require a district Portal Account. All Student Accounts are created at the District Level. Please complete steps below to request account.
Step 1 - Identify Students without Accounts
Path:
- Student (top tab)
- Filter = Students without User Accounts
- Field Set = 68 – User Accounts
- Printer Icon: Create CSV
- xx_Student Account Requests (replace xx with your school’s two-digit school code)
Note: This will be the same list that is emailed to our department for Step 4
Step 2 - Identify Students without Email Addresses Entered into MyEd
Students require a valid email address in order to be assigned an account. Use the filter below to help identify students with missing email addresses:
Path:
- Student (top tab)
- Filter = 68 – Student Missing Email
- Field Set = 68 – User Accounts
Step 3 - Enter Missing Email into Student Email Field
Path:
- Student (top tab)
- Click into Student’s Name blue hyperlink
- Details (side tab)
- Demographics (sub top tab)
- Student email
Step 4 - Submit List of Student(s) without Accounts via Service68
Attach CSV to a MyEd - Student Portal Request and submit.
Once the account (s) are created by the IS Department, an email notification will be sent to students who have valid email addresses with their Login ID and Password. Students without valid email addresses will need to be notified of their login credentials by a staff member.
Additional Help
If you are still experiencing issues after attempting all of the steps outlined above, please submit a Service Request via Service68 for further assistance.