Summary

This article provides a general overview on how to manage Student Portal Accounts in MyEd BC.

Audience

This article is intended to be used by SD68 staff.

Instructions

Creating New Student Portal Accounts

Incoming Grade 8’s and any newly registered students will require a district Portal Account. All Student Accounts are created at the District Level. Please complete steps below to request account.

Step 1 - Identify Students without Accounts

Path: 

1. Student (top tab)
2. Filter = Students without User Accounts
3. Field Set = 68 – User Accounts
4. Printer Icon: Create CSV
5. xx_Student Account Requests (replace xx with your school’s two-digit school code) 

Note: This will be the same list that is emailed to our department for Step 4

Step 2 - Identify Students without Email Addresses Entered into MyEd

Students require a valid email address in order to be assigned an account. Use the filter below to help identify students with missing email addresses:

Path:

1. Student (top tab)
2. Filter = 68 – Student Missing Email
3. Field Set = 68 – User Accounts

Step 3 - Enter Missing Email into Student Email Field

Path: 

1. Student (top tab)
2. Click into Student’s Name blue hyperlink
3. Details (side tab)
4. Demographics (sub top tab)
5. Student email

Step 4 - Submit List of Student(s) without Accounts via Service68

Attach CSV to a MyEd - Student Portal Request and submit.

Once the account (s) are created by the IS Department, an email notification will be sent to students who have valid email addresses with their Login ID and Password.  Students without valid email addresses will need to be notified of their login credentials by a staff member.

Additional Help

If you are still experiencing issues after attempting all of the steps outlined above, please submit a Service Request via Service68 for further assistance.