Body
Summary
This article details how users can make calls to other users in Microsoft Teams.
Audience
This article is intended to be used by SD68 staff who use the Teams app.
Instructions
How to Make a Call in Teams
Teams allows you to make a voice or video call to any District staff who also has Teams installed on their computer. In order to make a call using Teams, follow this process:
- Open the Teams application. (A home computer or an older district computer might not have the Teams app installed. In that case you can use the Teams Web Client. Here are the steps for accessing the Web Client:
a. Open a web browser (Firefox, Chrome, Edge, Safari, etc.) and connect to portal.office.com
b. Log on with your district email address and password
c. In the Office Portal click on Teams to open the Web App
- On the left-hand side of the application, click on Calls. If you don’t see Calls in that left column, click on the three dots, and then in the Find an App screen that opens, click on Calls. Repeat twice and add Calendar and Files while you’re there.
- Click on Make a call, then start typing the user name(s). Click on the handset icon for a voice call, or the camera for a video call.
- If you see the Windows Defender dialog at the right, click Cancel.
Additional Help
If you are still experiencing issues after attempting all of the steps outlined above, please contact the SD68 Helpdesk (Link)