MFA - Use Microsoft Authenticator Without a Data Connection

Summary

Use this guide to help you verify your SD68 sign-in using Microsoft Authenticator when you do not have internet/data connectivity, or when push notifications are blocked on your phone. 

The Microsoft Authenticator app is a security tool that helps you securely sign in to your SD68 account by providing two-factor authentication (2FA), ensuring an extra layer of protection against unauthorized access.

Audience

This article is intended to be used by NLPS staff.

Instructions

Prerequisites: Have MFA with Microsoft Authenticator set up on your phone. 

1. On your computer, access an SD68 SSO application and when prompted, sign-in using your SD68 credentials. 
2. When prompted with the Approve sign-in request screen, click I can't use my Microsoft Authenticator app right now. 
   
3. On your computer, click Use a verification code. 
   
4. On your smartphone, open the Microsoft Authenticator app and tap on your SD68 account to see the one-time password code. 
   
   Note: The one-time 6-digit code changes every 30 seconds. If the code expires while you are entering it, stop and enter the next code that appears.
5. On your computer, enter the 6-digit one-time password code shown in the app and click Verify.
   

Additional Help

For support regarding Microsoft Authenticator, or to discuss alternative methods of MFA, please contact the SD68 Helpdesk (Link)