Finding your tickets in service68

Summary

This article provides information on how to find and check the status of your submitted tickets. School administrators and delegates can also view tickets for their respective sites.

 

Audience

This article is intended to be used by NLPS staff.

 

Instructions

  1. Open your browser and navigate to the service68 home page (https://service68.ca).
  2. Click on the "Sign In" link in the top right corner of the service68 page and log in using your NLPS username and password.
  3. Once logged in, click on the "View My Tickets" button. 


4. By default, service68 will automatically display the tickets that you submitted (i.e. tickets you are the Requestor on). 

5. School Administrators and delegates can also view requests submitted for their sites by selecting the check box next to "Include requests from my accounts/departments".

Additional Help

If you are still experiencing issues after attempting all of the steps outlined above, please contact the SD68 Helpdesk (Link)

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